Return and Refund policy

RETURN POLICY

Last updated May 22, 2022


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7-14) working days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at sales@bedsdesigner.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Beds Designer
Attn: Returns
RMA #
Ware is under construction, physical address will be updated soon.
Bradford,
United Kingdom

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, £75.00 will be deducted from your return to cover shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
     ●     Any damage or loss will not be entertained while shipping or shifting.
     ●     Return or Refund policies do not apply if the customer cannot inform within 24 hours after receiving the item or product
     ●     Return or refund will require all proofs in documented form
     ●     Any item or product or order will not be entertained or Refund Policy does not implement when then customer purchases from our Facebook or Instagram Pages
     ●     We will hold all communication via email

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

sales@bedsdesigner.uk